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FAQ
FREQUENLY ASK QUESTION
Q1.What the main products you can supply?
A: We are the professional and famous factory in China for Aluminum Sheet / Coil / Strip / Tubes / Bar / Flat Bar / Disc / Copper products / Mild Steel Products / Customized Products.
Q2. Will you accept the customized and OEM product?
A: Yes, we can do the production based on your drawings and with your logo; also because we have very strong design and development team, so the feedback is very good for customized product.
Q3. How about the MOQ? If my first order qty is small, will you accept?
A: We would like to do our best to support your trial order qty, so even 1 pc or 1 kg is ok to start cooperation; because we have confidence to move on second order with your esteemed company.
Q4. Is there any after sales service? How long can you guarantee for your product ?
A: Yes, we will provide the after sales service; so if there is any confusion or problem during your usage process, pls feel free to contact us anytime, we will do our best support; and commonly we can guarantee for our product for 3-5 years.
Q5. How about the samples ? is it free or extra fees?
A: Yes, we would like to supply the samples before order; if the samples from stock, it will be free; if the samples from new production, we will charge some reasonable cost, but this amount will be deducted from your first order invoice.